Effective Date: February 3, 2026
bodyLAB NOLA (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, including information related to SMS communications.
1. Information We Collect
We may collect personal information you voluntarily provide, including but not limited to:
• Name
• Phone number
• Email address
• Appointment details
• Communication preferences
This information may be collected through our website, scheduling tools, intake forms, in-person interactions, or SMS communication.
2. How We Use Your Information
We use your information to:
• Schedule and manage appointments
• Communicate with you about services, sessions, or scheduling
• Send appointment reminders and relevant service updates
• Respond to inquiries and provide customer support
• Improve our services and client experience
3. SMS Messaging & Consent
If you provide your phone number, you may receive SMS messages from bodyLAB NOLA related to:
• Appointment confirmations and reminders
• Service-related communication
• Client support or follow-up messages
Message frequency may vary. Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchase.
You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly.
4. No Sharing or Selling of Information
We do not sell, rent, trade, or share your personal information with third parties for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may only be shared if required by law or to provide essential services (such as scheduling or messaging platforms) under strict confidentiality.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. While no system is 100% secure, we use appropriate safeguards to protect your data.
6. Your Rights & Choices
You have the right to:
• Request access to your personal information
• Request corrections or updates
• Withdraw consent for communications
• Request deletion of your information (subject to legal or operational requirements)
***To make a request, contact us using the information below.
7. Cookies & Tracking Practices
Cookies
bodyLAB NOLA uses cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how visitors use our site and improve functionality.
Cookies may be used to:
• Remember your preferences and settings
• Improve website performance and usability
• Understand how visitors interact with our website
• Support scheduling, contact forms, and client communications
***You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the website.
Analytics & Tracking Technologies
We may use analytics tools (such as Google Analytics or similar services) to collect non-identifying information about website usage, including:
• Pages visited
• Time spent on the site
• Browser type and device information
• General location data (city/state level)
***This information is used solely to improve website performance, content, and user experience.
Third-Party Services
Some third-party services used on our website (such as scheduling software, email platforms, or SMS services) may use cookies or tracking technologies as part of their normal operation. These services are contractually required to protect your information and use it only to provide services on our behalf.
We do not allow third parties to use cookies or tracking technologies for independent marketing or advertising purposes on our site.
Do Not Track Signals
Some browsers offer a “Do Not Track” (DNT) feature. At this time, our website does not respond to DNT signals, as there is no consistent industry standard for compliance.
Changes to This Section
We may update our cookie and tracking practices from time to time to reflect changes in technology or legal requirements. Updates will be posted within this Privacy Policy.
8. Contact Information
If you have questions about this Privacy Policy or your personal information, contact:
bodyLAB NOLA
Heidi Domangue
3023 General Taylor St.
New Orleans, LA 70125
📞 985-226-8556
📧 [email protected]